Refund and Returns Policy

At Youtopics (https://youtopics.xyz/), we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with the products you have ordered, this policy outlines how you can request a refund or return an item.

1. Returns

You have 30 days from the date of receiving your item to request a return.

To be eligible for a return:

  • The product must be unused, unopened, and in the same condition you received it.
  • The product must be in its original packaging.
  • A receipt or proof of purchase is required.

2. Non-Returnable Items

The following items cannot be returned:

  • Personalized or custom-made products.
  • Products purchased on sale or clearance.
  • Gift cards.

3. Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

  • If approved, we will process a refund to your original payment method.
  • Refunds may take 5-10 business days to appear in your account depending on your payment provider.

4. Late or Missing Refunds

If you haven’t received your refund within the expected time:

  • Check your bank account or credit card statement.
  • Contact your bank or credit card provider, as it may take some time before the refund is processed.
  • If you’ve done all of this and still haven’t received your refund, please contact us at [Insert Contact Information].

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [Insert Contact Information].

6. Shipping Costs for Returns

  • You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If the return is due to a mistake on our part (such as receiving the wrong or defective item), we will cover the return shipping cost.

7. Contact Us

If you have any questions about returns, exchanges, or refunds, please reach out to our support team:

Address: 805 Hintz Corner Suite 562 Westwood, MA 02090
Telephone: +1 631.208.9351
Gmail: [email protected]